Fulfill TikTok Shop Order

Fulfilling TikTok Shop orders depends on the shipping method set on TikTok Shop Seller Center: TikTok Shipping or Seller Shipping.

Refer to TikTok Shop article here on shipping method: link

TikTok Shipping

If you use TikTok Shipping, you'll need to purchase and print shipping label directly on TikTok Seller Center.

There are two options to ship your order with TikTok Shipping:

  • Dropoff at the nearest convenient carrier location
  • Schedule a carrier pickup at your warehouse or place of business

More details can be found on TikTok Shop article here



Seller Shipping

With Seller Shipping, you'll arrange the shipment by yourself. Then you can fulfill the order on Shopify.

Ownbase can automatically update the tracking information to TikTok Shop under the following conditions:

  • Shopify order fulfillment has complete tracking information (ie: tracking company and tracking number)
  • Tracking company is supported by TikTok Shop (see the list here)

If the order fulfillment information on Shopify does not meet above conditions, then you'll need to update the shipment tracking information on TikTok Seller Center.

More details can be found on TikTok Shop article here

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